Cancellation

As no travel contract is concluded between the tenant and the landlord, but a rental contract (Codice Civile della Repubblica Italiana, Art. 1382), there is no statutory right of cancellation. The contractually owed rental price must be paid in full. This also applies if the guest does not turn up (‘no show’) and in the event of early departure.
However, depending on the time of cancellation and/or the reason for cancellation, a cancellation policy customary in the industry in Italy may be taken into consideration.

In any case, the guest expressly reserves the right to prove directly to the landlord that no damage or less damage than that claimed has been incurred. However, if this proof is not provided, the customer is obliged to pay the contractually agreed rental price.

There is neither a legal right nor a contractual right to amend the rental agreement after conclusion of the contract.